31 - Building Better Products: The Role of AI in Understanding Customer Needs

In this episode, Dean Guida interviews Alexander Blinov, Chief Product Officer at Zendrop, about his 16+ years in product management and Zendrop’s innovative use of AI in e-commerce. He shares insights on managing product teams, prioritizing customer needs, and leveraging AI to boost efficiency and product quality. Alexander also offers advice for aspiring product leaders, emphasizing customer obsession, team empowerment, and data-driven decision-making in building successful products and adapting to the evolving software landscape.